R&G FAQsClick on a question to reveal the answer

If you log into your account on the website, you will be able to see the current status of your order. If you have any questions about your order, feel free to get in touch!

Your goods may be subject to import duties and taxes which will be levied when the order reaches the delivery address. You are responsible for payment of any such import duties and taxes. R&G has no control over these charges and cannot predict their amount. For further information please contact your local customs office before placing your order. Failure to pay these charges will result in your parcel being returned and a 25% restocking fee (of original invoice value) being applied to your order.
 

Yes! In most cases, spare parts are available. Please send an email detailing exactly what it is you need, with pictures if possible, and we will get back to you with the cost and availability of the part.

No problem! Send us an email to info@rg-racing.com detailing what you no longer want/need, including your invoice number or order number, and we will let you know how to go about getting a refund/replacement. All refunds and replacements are processed in accordance with our terms and conditions which are available for you to read on our website. All returned items are the responsibility of the sender until they reach us. We strongly recommend you use a trackable service with the appropriate level of cover.

All we ask is that the products you are returning adhere to all of the following criteria. If they do not, there will be handling fee or the return will be rejected.

• The products have not been used/fitted or show signs of use
• The products are in their original undamaged packaging
• All parts of the kit are present 
• A copy of the invoice is included
• Please use sufficient packaging when returning the items

So if I fit these I will save my bike from damage?
We can’t protect the bike from every type of crash. What we aim to do is limit the amounts of damage caused by a crash, and hopefully save you more money in repair bills. There will almost certainly be damage of some kind but they greatly reduce your risk. If you bike is cartwheeling down the road, unfortunately there is not a lot that can be done. 

Even a small slide can result in hundreds of pounds in damage to fairing and engine cases. Our crash protectors are designed to wear away instead of your bike. An engine case and a single side panel can be over £400 to replace, and if you claim on your insurance, you will have to pay your excess, not to mention the loss of no claims and premium increase once the insurance company have your claim on record.

No, this is a gimmick that had briefly appeared on the market. The problem with this is that a spinning protector will often keep the bike moving for longer in a crash, while the idea of R&G protectors is to scrub speed as quickly as possible and thus minimise damage.

R&G kits are designed to take stresses away from the frame, through the use of bobbins and de-embrittled bolts. They are also attached to the strongest part of the frame limiting the amount of force put through the frame in the event of a crash.

No, none of our kits require you to make any frame modifications. Our kits are designed to be as easy to fit as possible with little to no modifications.

On some bikes no. On some bikes one side, on some bikes both sides. The hole is covered as it is only the “neck” of the protector which goes through the fairing. If you need to drill the fairing, it will be detailed on our website and in the instructions.

Our aero crash protectors that require fairing to be drilled, need a 28mm hole. This is cut using a hole saw or starrett cutter. These cutters are available from DIY stores or from our website (p/n HS0001RE) 

No, if the cutter is sharp it will go through it nice and cleanly. Modern OEM fairings are incredibly flexible and don’t crack or splinter when cut correctly.

When fitting the crash protectors, remove the fairing, unwind main engine bolt and dab some paint on it. Replace the fairing and you will now you have a guide mark. Drill a pilot hole from the inside of the fairing outwards. Flip the fairing around and drill the appropriate hole from the outside of the fairing inwards. There is no template because the method described is more accurate – fairings vary too much in their mass production for us to give one template that will be good for all.

On some models, such as VFR800, V-Tec, TL1000S, SV650, SP1, SP2, Firestorm, Monster, 748-999 and the MV Agusta lower set, there is a bar that does run through the bike. On most machines this is not necessary as we can mount the protectors on the frame.

R&G have over 400 approved dealers throughout the country. Call us on 01420 89007 or send us an email to info@rg-racing.com for an up-to-date list of fitting centres. Alternatively you can search the dealer network section of the website to find your nearest centres contact details.

Most screw holes are not a strong mounting point. The kit is only as good as the strength of the mounting point. We use mounting points that will withstand the impact of a motorcycle hitting the road, without cracking or bending.

We get a lot of customers that have expensive and rare bikes. We understand that you want to keep the bike as original looking as possible, but you also want to ride and enjoy it. Our crash protectors are much more cost effective than trying to source a new fairing panel! It may also be the difference between riding the bike home and waiting for recovery.

No, not these days. It is such a common and sensible precaution to fit crash protection that it is seen as an enhancement. Take a look at the bikes the next time you are at a bike café and see how many people a using our protection! Leave them on the bike if you sell though!

There are many differences, apart from the aesthetics. The main difference is that mushrooms normally mount into the easiest mount the company could find. These are rarely strong mounting points and in a significant spill, will lead to the mushroom pinging off and often cracking the fairing as it does so. If you want to protect your bike, you may as well buy in confidence that find out the bargain “mushrooms” have done more damage than good!

Brackets will ‘give” in many crash scenarios, and can dent the frame and/or allow the protector to push onto the fairing and crack it. We do use some brackets, but they are substantial and mount to more than one position to give the support required.

The kit has been packed correctly.  Use the included rawlbolt on the LHS and use the existing swingarm pivot nut on the RHS to fit the crash protection.

R&G do not provide these as the use of compression sleeves inside the bobbins enables adequate tightening of the bolts and the bolts will stay secure. For peace of mind use some Loctite or similar. Do not put bodyweight behind tightening as this can damage the bolt and even strip threads in your engine, leading to expensive repair work. In any situation DO NOT exceed 40 Nm of torque. You can use the following as a general guide for different bolt sizes.

general torque settings

M4 BOLT = 8Nm

M5 BOLT = 12Nm

M6 BOLT = 15Nm

M8 BOLT = 20Nm 

M10 BOLT = 40Nm

The Bandit’s engine is not supported at the top, and therefore these forms of protectors can in some circumstances tear off the cylinder head, leading to an insurance write off.

Aluminium protectors can produce sparks when in contact with tarmac, which is highly dangerous next to a possible leaking fuel from the overflow pipes! These are also prone to “digging in” (possibility to flip the bike) as they do not wear in the same way that our protectors do.

In most cases there is not a suitable mounting point and the fitment would hinder rear braking and gear changing, but there are some that we can produce. Please see the website for the current fitments.

Yes you do, and no it won't. Almost all competitive superbikes have this modification and if it weakened the swingarm it would not be mandatory for ACU rules. If you are not confident in doing it yourself, please get a qualified mechanic to do it for you!

Yes that is true. We provide a replacement bottle in the kit which has been modified with a plastic-welded trim or hole. This allows the crash protector to fit properly and in such a place as to maximise protection.

•       Surface is prepared using incorrect cleaner.
•       Surface is cleaned using inappropriate material.
•       Surface has recently been sprayed, painted. has new transfers or new logos.
•    Surface is below application temperature.
•       Tank grip is below application temperature.
•       Surface has protective wax/polish/coating.
•        Incorrect pressure applied during application.
•        Tank grips used before full adhesive bond has formed.

 If you ensure sure you don't make any of the errors above, you will get the most out of our kits, and they will serve you well! 

In most cases we haven’t had the bike in to design a set for it. We may have it coming in, if it is a new model, but if it is an older bike it may have been before we developed the grips. We do offer universal sheets that you can cut to the correct size and shape of your application, in both black and clear.